Scale support automation with AI Consultant
Reduce frontline workload and keep support fast
even as customer requests increase
How AI Consultant
improves customer support
Makes support
more accessible
Give customers instant answers
without waiting for an available agent
Handles growing
support volumes
Keep response times consistent
as customer requests increase
Leaves complex cases
to human agents
Escalates requests when human expertise
and judgment are needed
AI-powered flexibility
for customer support
Combine automation with human expertise where it matters most
Measurable results from automation
across your entire team
≈80%
less time spent handling
customer requests
≈20%
of agent tasks still require
manual effort
≈30%
faster access to
relevant information
100%
of conversations reviewed automatically
Secure by design,
built for control
Hosted in Russia
Local data hosting helps meet Federal Law 152-FZ requirements and keep the platform running in a protected infrastructure
Privacy
Company data stays within an isolated environment
and is not used to train models or shared
with third parties
Data encryption
AES-256 encryption at rest and TLS
in transit help protect data from leaks
and unauthorized access
Restore:
in just 1 week
launched a custom live chat experience
Electronics retailer launched
its own support solution while keeping
the customer experience on-brand
CDEK
5x
reduction in delivery approval time
A logistics operator reduced hotline workload and accelerated incoming request processing
My Doctor
45%
reduction in customer communication costs
A clinic network reduced manual workload for appointment confirmations and patient requests