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Deliver messages more efficientlywithout increasing communication costs

Flomni CS helps you manage outbound communications
while optimizing delivery rates, channel availability, and cost per contact

Interface screenshot — Outbound communications

400K+

messages and notifications sent
annually by Flomni CS clients

≈80%

of communications automated
through Flomni

100%

of communications remain
under control

One platform for the entire
outbound communication lifecycle

Flomni CS brings the entire process into one system,
with consistent workflows and full control at every stage

Message creation

Tailor your messages to the format
and requirements of each channel

Marketing campaigns

Reach audiences where they're
most likely to respond

Transactional messaging

Deliver important information on time
without unnecessary delays

Notification automation

Automate notifications based on events and workflows
without manual effort

Performance tracking

See what works and optimize
communications using real data

Everything your team needs
for day‑to‑day operations

Flomni CS brings customer service tasks together
in one workspace, keeping workflows consistent
and every conversation in context

Cascading messagesLearn more

Reduce service and marketing messaging costs
by prioritizing cost‑effective channels
and improving delivery rates

Chatbot Builder
Analytics

Cascading messages

Reduce service and marketing messaging costs
by prioritizing cost‑effective channels
and improving delivery rates

Learn more

Chatbot Builder

Automate communications and notifications
with workflows that trigger on time
without constant manual effort

Learn more

Analytics

Track communication performance and results,
identify trends, and discover which strategies
and workflows deliver the best outcomes

Learn more

Don't change your workflows to fit a new system

Flomni CS integrates with your existing infrastructure
and works with your current systems, so your team
can keep working the way they're used to

Supported enterprise systems: Bitrix24, Mattermost, ELMA365, Pulseway, 1C and others

Secure by design,
built for control

A secure, controlled environment
for data protection and compliance
with corporate security requirements

Hosted in Russia

Local data hosting helps meet Federal Law 152-FZ requirements and keep the platform running in a protected infrastructure

Privacy

Company data stays within an isolated environment
and is not used to train models or shared
with third parties

Data encryption

AES-256 encryption at rest and TLS
in transit help protect data from leaks
and unauthorized access

For companies where response speed directly shapes the customer experience

Make customer service easier to manage

Submit a request, and our team will get back to you
within one business day to discuss your needs
and suggest the next step

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Contact us via:

8 (800) 777-40-78

Daily, 9:00 AM–7:00 PM